Support

Contact us

Questions about a booking, a listing, or a refund? Email or call Parkvil — we help both drivers and parking owners.

Email

[email protected]

Best for booking, payout, and listing questions. We reply by email.

Phone

(929)-467-2226

Call if you need to talk through a live booking or a blocked date.

Looking for a quick answer?

Many questions are already covered on How it Works and the FAQ.

Bookings and slots

Holds, owner approval, tickets, and arriving at your reserved stall.

Payments and refunds

Card payments, cancellations, and refunds when a date is blocked out.

Listing a space

Plans, key handover, 90-second approval, and blocking dates.

Send a message

Write to support

Tell us what happened and the email you use on Parkvil. This opens your email app addressed to [email protected].

  • Include your booking or parking name if you have one.
  • Owners: mention the listing and the date you need help with.